Ben Boersma
(left), founder,
and Gary Koster,
president
MALL CITY’S MOTTO:
TRUST
p. 18
This Kalamazoo, Mich., sheet plant knows the value of shooting
straight with its employees and customers alike.
Retail-Ready Packaging p. 24
Rebranding Power p. 29
Waste Reduction p. 36
+Corporate Capabilities p. 39
